Energlaze

Hi Victoria, without hesitation I would like to offer my opinion of the service I've received in the purchase and fitting of the windows I've recently purchased from Energlaze. Firstly I received first class service from Tommy, your sales rep. I've already had glass from your company in the past so Tommy was completely aware of our needs, top class service. Secondly, the fitting engineers were so efficient, clean, tidy and flawless. They completed the installation brilliantly and I have no complaints whatsoever. Overall from initial purchase, to office interaction to final fitting I can't recommend Energlaze highly enough and have no hesitation whatsoever in recommending Energlaze to potential customers. Signed: John O Neill, Shanagarry, Ci Cork.

I was hoping to be in a position to write a glowing review but unfortunately Energlaze and their complete lack of customer service prevents me doing that . We had a sales rep come out to quote for new windows and doors. He was very nice and knowledgeable . I received a quote but the number of windows was incorrect ,the make up of the quote ie type of glass and frame were not quoted correctly either . The straw that broke the camels back , we have a window section with panels rather than glass in the apertures . I asked if they could provide a solution as we intended to change frame color, the sales rep sent my request on to a manager , he copied me on the email and the manager replied again copying me on his response which I don't think he realized he was doing . The response to the sales rep read " We will worry about that later, just get the deposit " . I still have the email . I raised this with the customer service team . I received a call from the rep apologizing with the quote I originally asked for , he went on to offer me a substantial discount if I signed up there and then. A very high profile company , my advice is shop around .

Product looks great, and I can already tell the difference in the warmth. Team were very efficient - no fuss or mess. Design process was seamless / good advice. Very happy with my experience.

Great company to deal with, from initial consultation, to site measurement and install. We got 3no. large windows replaced on the house. We were not at home when they arrived. they had the whole job done within 3 hours and not a spec of dust left after them. Would highly recommend. We have noticed the house is much warmer and retaining heat like it never did before.

My experience with Energlaze was very satisfactory from beginning to end. From the initial consultation with David through to the installation of the replacement glass, I can only praise the advice given and the precision of the work delivered. I highly recommend this company.

Avoid these guys if you can.

Avoid these guys if you can. I got my house wrapped, an EV charger installed and the glass replaced at the front of my home. Nothing but trouble with this shower. Job was carried out in the summer of 2024 (date option on this site does not go back that far) *Misquoted the grant values available to me. (Eventually refunded me the balance) *Did not turn up on confirmed start date of the job. I'm self employed, so I sat at home for no reason thay day, earning nothing. *Left my driveway marked after a sloppy clean up at the end of the job. When sent pictures, they denied there were marks on the driveway! They had used black paint to cover render spillage on my tarmac driveway. Driveway now covered with black sploges. *Supposed clean up of the concrete path at the back of my house was a joke. Instead of power washing the whole path, they power washed the specific clumps of render. Looked like the aftermath of a snail orgy, ie, thin lines of clean concrete winding down my path. *Ripped the paintwork off my window frames and ignored my complaint about this. *Chased for full payment before the job was finished, despite claiming that the final payment would be due when the work was complete. *Mentioned the need for scaffolding when quoting the job. I live in a bungalow. No scaffolding was used but the price remained the same. (They used a small elevated platform on wheels). *Refused to disclose how much of the cost was paid to the contractor and how much was their fee. *When reinstalling the gutting at the end of the job, I had to go and get parts because the contractors van was broken down. These parts were paid for by me and not reimbursed, adding to the overall cost. *Their engineer was pig rude in my home. *Left external sockets disconnected. (Reimbursed me over a year later for the cost of reconnecting them) I could go on and on. Absolute disaster of an outfit. These are just middleman, who do not advocate for you, the paying customer. They are just an additional cost on top of the contractor. Find a contractor directly if you can.

Efficient, Professionalism and Quality Product

From the start of the process when we first met Dave until the last element of the installation was completed by Ger, Gordon and Eoin, I have nothing but good things to say about Energlaze, their staff, products, efficiency and professionalism. I would recommend Energlaze in a heartbeat. We got numerous quotations and Energlaze were winners on every element without doubt!!

Very prompt reply to my online query.

Very prompt reply to my online query. Thomas (the salesman) came to my house within a week and gave me a quotation to replace the glass in all my windows. I accepted the quotation and had all my window glass replaced on 7th January 2025. The 2 lads who did the job were brilliant. Everything was completed within a few hours. My house feels much warmer since the windows were upgraded. I have had a very positive experience with Energlaze and i would highly recommend them to anyone considering an energy upgrade of their home.

Very good to deal with and really…

Very good to deal with and really professional job. The windows look great!

Everyone from Maria to Pat and the…

Everyone from Maria to Pat and the fitters were very helpful and were very good at their jobs. The men worked in poor conditions (rain) but completed their work very well and left the house spotless. We will have you back in the future to do our windows at the back.