House2home Retrofit LTD

It’s a shame, reading the reviews it seems like a great place, Once you’re able to get hold of them. I’ve been waiting 2 months, then received a call. A call with the surveyor was scheduled but unfortunately he never called. I called 3 times and left a message for a call again. They have a call scheduling system on their website, calls were scheduled through that as well and unfortunately still no one has contacted me. Quite disappointing. Will look for someone who wants to do business.

House2Home recently carried out work at my home and I am very happy with their standard of work, including the wall insulation, electrical upgrade and plastering work. They were friendly and efficient to deal with and I would recommend them to anyone looking to upgrade their home.

I engaged with house2home for private and commercial work and they were very thorough with the works. The communication and engagement from them was brilliant and the quality of work was very good. I would have no reservations about using them for works and would definitely recommend them.

House2Home recently completed a home energy upgrade topping up my attic insulation from the original 100m to modern standards. I had filled out enquiry forms with many other companies over the last number of weeks and never received a reply but House2Home were quick to respond and arrange a survey. Since the initial enquiry, we've been well looked after by various company representatives during the different stages of the process. I received a full written transparent broken-down quote for my job including some extras we wanted including a small area of flooring for storage and a pull down attic stairs. House2Home was able to schedule work within a short period of time to allow us to enjoy the warmer house for the winter. The guys doing the installation did a very professional job and were very respectful, clean and efficient. The job was completed to an excellent standard, as attached in the photos, and they even cleaned up afterwards. I received a follow up call to check that I was happy with everything. Would highly recommend giving the guys a shout for your next home energy upgrade and allowing them the opportunity to quote and look at your job.

House2Home will sell you on a 20 year warranty for the work that they do, but that's meaningless when the work is low quality and they have no intention of ever fixing issues. House2Home installed a solar vacuum system for us in 2018. The install experience didn't start well - the panels didn't show up at the right time on the day, and a pump broke within a week. There were also issues post-installation with how the new tank they installed integrated with the existing system. Getting the promised BER certificate from them was a lengthy process. Back in 2023 we noticed water ingress from the roof area where the panels were installed - despite sending photos and lots of back and forth by email - there was no resolution to it. House2Home are more than happy to take your money, but the post install experience - and the standard of work - is lacklustre. Reading the reviews here, I'm clearly not the only person affected. Think twice before engaging with this company. They don't deliver on any of their promises.