Kore Retrofit Ltd

I found Kore Retrofit very professional and informative throughout the process. The standard of work was fantastic, with great care taken in cleaning at the end of each day. All in all a great job done, we are delighted with the outcome. I highly recommend Kore Retrofit.

We've just had a wonderful experience with KORE Retrofit and would be more than happy to recommend them - incredible customer service, personal follow up and thoughtful consideration of the end customer (in this case my elderly father). Huge appreciation to Ian, Loretta and the team!

Always a super service. Deliveries to site are always on time and the product is always impeccable. Áilín in the office and Jonathan on the road are always friendly, helpful and professional. I highly recommend Kores insulated base for all homes and building sites. I have been building for 30 years and this insulated base is probably the best advance in the process that I have witnessed,

I can't share the mainly positive experiences other people have had unfortunately. We were looking to go with a one stop shop as we live on completely the other side of the country to the property that needed work, but instead of it being a stress free convenience we have found ourselves chasing things up throughout the process. A contractor was on site to price up on April 11th, and as it stands today (16th June) we still haven't received any type of quote. I've had to chase it up a number of times, and the most recent communication I received was that we would get the quote after the June bank holiday weekend, nearly two weeks ago. I appreciate that these things do take some time, but over 2 months (and still waiting) is ridiculous. So at the moment the whole thing appears to have been a waste of time, money and effort.

I applied for NI Sustainable Energy Programme scheme in 2021 and was lucky enough to be introduced to Donovan and his team.  From the minute I submitted my application all enquires were swiftly dealt with and Donovan visited my property for a assessment.  What can I say? honestly from beginning to end - First Class and I could not recommend them enough.  Each consultation was personable, and each follow up call/visit was taken with care.  Donovan made the whole process run so so smoothly keeping me fully informed along the way.  The house was 1930s red brick and pebbledash but  has now  been transformed with external wall insulation into a modern warm home – the difference the insulation has made is unreal and then when I got my new heating system installed it was even better.  I can now actually feel the heat throughout my property and it has taken my home from a old house to a warm modern home.  The external insulation was fitted and the exterior covering looks amazing and has totally transformed my house giving it a fresh modern look beyond what I could ever imagined.  Overall, fantastic high-quality work completed on time with no delay and little disruption. Kore offer a brilliant product backed up by knowledgeable, personable and caring staff. Thanks to Donovan, Aine and Lisa who each went above and beyond for their client   I wish everyone could have the pleasure of being a client and have the same experience I had.  I cannot imagine any other company ever matching the level of care and professionalism I experienced.  I will be forever grateful to the Kore group and what Donovan has done for my home. Highly highly recommended.

Didn't show up to initial appointment…

Didn't show up to initial appointment even. No follow up. Nothing except fake appointment arrangement confirmations by email. Somewhat untrustworthy and disorganized if they can't even manage an appointment system. It's even more annoying because I had to wait a long time just for an initial appointment and had to fill out an online form with what felt like 40 questions. Electric Ireland Superhomes were at least reasonably honest by comparison, though my subjective impression is the entire one-stop-shop insulation industry has generally a careless attitude, because so few of them exist I guess, therefore little competition. I did see Kore doing public advertising after my experience which I thought strange thing to need to do with over a year lead times being quoted to me by Electric Superhomes for example