Swyft Energy

Very disappointed with service from Swyft Energy. We saved for many years to have solar units installed and Swyft were initially very slick and happy to take our money. However, installation and quality of work was very disorganised and untidy. When the electricians came to install they informed us that they had not been given any works sheet so they didn't know what had been agreed with the sales agents. They were helpful in talking us through the process and carried out their work very professionally. It's a pity the rest of the Swyft organisation were not as competent as the two electricians. We were also told that there would be some ducting/cables running down the outside of the house which was fine. We did not expect such heavy, commercial looking piping to be fitted to a residential property though (photo attached). For the price we paid I'm sure that something more aesthetically pleasing could have been installed. Have not received any follow up or courtesy calls from Swyft Energy since to see if we're happy with everything.

Our new gas boiler system installed in August 2022. Every year since, the boiler has failed its annual service. Finally, stopped working completely on January 02 2026. My main complaint is that the after-sales service and support is appalling. The attitude is that 'we're too busy to help' even though it came with a 7 year parts and service warranty. They also refused to cover the cost of finding an alternative solution provider.

Don’t use this company . I had arranged last Friday for their surveyor to call today . Just got a call there to say no apologies ,could he re arrange as does not suit. I had taken day off work etc, I asked why he did not ring earlier to be told he had to go to Baltingglass , . , I suggested he could have texted or rang etc but that fell on deaf ears. I told him I was going to ring to complain etc but guess what they don’t answer their phones either . As we speak holding on for 9 minutes so going to abandon ship. I thought I might be better dealing with this company as they are owned by Bord Gais ,what a joke

Wouldn’t go near them. Got a boiler and water pump installed. Constant issues with the pump. Replaced twice with the same brand that they said was defective. Awful company. Completely ignore any queries

Reached out to do a boiler upgrade. Their technician was great and provided a great solution and review but when it came to their sales team it was a nightmare. Ignored my requests for Seai grants information which they provide on their website, they were pushing me away from it saying it's really painful to get approval and do the paperwork myself (which it's not true as I've done in the past), they were just pushing me to leave the 99 Euro deposit and that's it. One if the worst sales team I had to deal with in my life, and I do this for work. An advice to management, please do quality controls on them as they don't provide information and don't even know what your company can do.

A great experience from start to finish.

I had a great experience with this solar company from start to finish. From The first phone call With Donal Enright who was professional, knowledgeable and took the time to clearly explain the entire process, including system design, costs, and expected savings. There were no hidden fees or surprises. The installation was completed on time, and the crew worked efficiently while keeping everything clean and tidy. The system has been performing exactly as promised, and I’m hoping to see a reduction on my electricity bill. I would highly recommend this company to anyone considering switching to solar.

We recently had solar panels installed…

We recently had solar panels installed by Swyft Solar and overall our experience was positive from day one through to the finished product. From the initial fitting to the final setup, the process was handled well and the end result is something we’re very happy with. Our home has three-phase electricity, which meant different clamps were required than the standard ones to get the system running correctly. This caused some delays and took a few months to fully resolve, but the issue was worked through and completed properly in the end. Throughout the entire experience, Jessica in the office was outstanding. She was always attentive, listened carefully to any concerns we had, and consistently went out of her way to make sure we felt heard as customers. She did everything she could to ensure we had a good experience and to help move things along when delays arose. Her communication and support made a real difference. Despite the challenges along the way, we are happy with both the product and service. We would like to give a special thanks to Jessica for all of her efforts as it made the process easier for us.

AVOID!!! WORST COMPANY

Appalling experience which is still ongoing. Salesman visited our home and did a site survey.He promised a good deal which in fact was all false and we only realised on the day of installation when it was already too late. We were promised credit to make up for the false sale (which he refused to put in writing) The Installers damaged property (smashed glass) which we were told would be replaced immediately. We are now 4 months on and I have lost count of how many follow up emails and calls have fallen on deaf ears. Currently at the point of seeking legal advise. WORST CUSTOMER SERVICE EVER. Would never recommend them to anyone!

The company has stopped responding

My solar panels have stopped working. The company is not answering the phone nor returning voice messages. They are also not replying to emails.

I’ve had a great experience with this…

I’ve had a great experience with this company so far! Setup process was straightforward with clear prices and quick replies whenever I’ve had any questions. Would definitely recommend