Electric Ireland Top Up & Prepay
You can top up an Electric Ireland Pay As You Go meter three main ways: online via Payzone, by texting 'EI top up [amount]' to 53314 once registered, or in person at any Payzone outlet. Smarter meters credit automatically; standard meters give you a code to enter. For account or meter problems, call 1800 372 372.
Last verified 21 May 2026
Fact-checked by John Rooney, Solar Energy Editor. Editorial policy
How to top up Electric Ireland prepay
| Method | How it works |
|---|---|
| Online | Register your card at electricireland.ie to top up with saved details, or make a one-off top-up through Payzone's payment portal as often as you like. |
| Text | Once registered, text 'EI top up [amount]' to 53314. For example, text 'EI top up 10' for €10. Smarter meters credit automatically; standard meters return a code to enter. |
| In shops (Payzone) | Top up at any Payzone outlet. Smarter meter cards apply credit automatically; standard meters give you a code to key in manually. |
| Automatic / scheduled (Smarter meters) | Set an automatic top-up when your balance drops to €10, or schedule a fixed amount on a chosen day each week or month. |
Once-off payments
Prepay customers can do a one-off top-up through Payzone as often as they like without registering saved card details, so there is no separate once-off product to set up. If you are on a standard billed plan and want to make a one-time payment, log in at youraccountonline.electricireland.ie and pay through your account; keep your account number from a recent bill handy.
Lost your top-up card or having a meter problem? There is no separate prepay line, so call residential customer service on 1800 372 372. See all Electric Ireland contact numbers.
Prepay is convenient, but rarely the cheapest.
Prepay unit rates are usually higher than a discounted standard plan. If you are topping up often, switching supplier or moving to a billed plan could save hundreds a year, and solar panels cut what you draw from the grid in the first place.
Frequently asked questions
How do I top up Electric Ireland prepay?
You can top up an Electric Ireland Pay As You Go meter online (with saved details or a one-off payment via Payzone), by texting 'EI top up [amount]' to 53314 once registered, or at any Payzone outlet. Smarter meters credit automatically; standard meters give you a code to enter.
Can I make a once-off payment to Electric Ireland?
Yes. Prepay customers can do a one-off top-up online via Payzone as many times as they like without registering saved card details. Standard billed customers can pay a one-off amount through their online account at youraccountonline.electricireland.ie.
Is Electric Ireland prepay more expensive than a standard plan?
Pay As You Go plans usually have higher unit rates than a discounted standard plan, so they can cost more per year. They help with budgeting but are rarely the cheapest option. Compare rates before choosing.
Who do I call about an Electric Ireland prepay problem?
There is no separate prepay phone line. For top-up issues, a lost top-up card or meter queries, call Electric Ireland residential customer service on 1800 372 372 (8am-8pm Mon-Fri, 9am-5.30pm Sat).