Electric Ireland Contact Numbers & Customer Service
The main Electric Ireland residential customer service number is 1800 372 372, open 8am to 8pm Monday to Friday and 9am to 5.30pm on Saturday. Power cuts are handled by ESB Networks on 1800 372 999 (24 hours), and new-customer sales are on 1800 30 50 90.
Last verified 21 May 2026
Fact-checked by John Rooney, Solar Energy Editor. Editorial policy
Electric Ireland phone numbers
| Reason for calling | Number | Notes |
|---|---|---|
| Residential customer service & billing | 1800 372 372 | General queries, bills, payments, moving home and prepay card replacements. 8am-8pm Mon-Fri, 9am-5.30pm Sat. |
| New customer sales | 1800 30 50 90 | Switching to Electric Ireland and new accounts. 8am-8pm Mon-Fri, 9am-5.30pm Sat. |
| Home energy & solar services | 1800 372 333 | Solar panels, heat pumps and home energy upgrades. 9am-6pm Mon-Fri. |
| Business customers | 1800 372 787 | Small business and commercial electricity accounts. 9am-5.30pm Mon-Fri. |
| Power cut / electricity emergency (ESB Networks) | 1800 372 999 | Faults and outages are handled by ESB Networks, not Electric Ireland. 24 hours. |
| Gas emergency (Gas Networks Ireland) | 1800 20 50 50 | If you smell gas, call Gas Networks Ireland immediately. 24 hours. |
| Calling from outside Ireland | 00353 1 852 9534 | International line. 9am-6pm Mon-Fri. |
Having a power cut? Faults are handled by ESB Networks, not Electric Ireland. See our ESB power outage guide for the fault line and live outage map.
Other ways to contact Electric Ireland
- Online account: log in at youraccountonline.electricireland.ie to manage bills, submit meter readings and update details.
- Email: service@electricireland.ie (customer service) or sales@electricireland.ie (new accounts).
- Post: Electric Ireland, PO Box 841, South City Delivery Office, Cork, T12 C825.
Paying too much? You can switch in minutes.
Electric Ireland is the largest supplier in Ireland, but it is rarely the cheapest. Switching supplier takes about 10 minutes and there are no exit fees on standard plans. Adding solar panels cuts your bill further and can earn export credits.
Frequently asked questions
What is the Electric Ireland phone number?
The main Electric Ireland residential customer service number is 1800 372 372, open 8am to 8pm Monday to Friday and 9am to 5.30pm on Saturday. For new accounts call sales on 1800 30 50 90. Always confirm the current number on electricireland.ie before calling.
Who do I call about a power cut?
Power cuts and faults are handled by ESB Networks (the grid operator), not Electric Ireland. Call ESB Networks on 1800 372 999, available 24 hours, or check the live outage map at esbpowercheck.ie. See our ESB power outage guide for details.
How do I contact Electric Ireland about my bill?
Call residential customer service on 1800 372 372 or log in to your online account at youraccountonline.electricireland.ie. If your bill is high, it is often cheaper to switch supplier than to stay on a standard rate.
Is solarinfo.ie part of Electric Ireland?
No. SolarInfo.ie is an independent Irish energy and solar directory. We publish contact details and comparisons to help households, but we are not affiliated with Electric Ireland.