Solarstream Limited

I had a fantastic experience with Solarstream and would highly recommend them to anyone considering solar PV installation. From the very beginning, they were professional and responsive. After my initial inquiry, they promptly arranged a remote survey, which was carried out efficiently. Sinead provided me with a couple of well thought out design options, tailored to my needs. Lindsey was also incredibly helpful answering all my questions promptly and thoroughly, without ever applying any sales pressure. The equipment they installed is top quality and perfectly suited to the Irish climate, not to mention, it looks great too. The entire process was coordinated efficiently, and the installation team was professional. I chose Solarstream for their commitment to customer service and technical competence. I’m very happy with the result and wouldn’t hesitate to recommend them.

We recently had the pleasure of working with Solarstream for the installation of our two inverter, solar panel system, and I am delighted to share my positive experience. From start to finish, their professionalism, efficiency, and outstanding aftercare made the entire process seamless and enjoyable. First and foremost, Solarstream's punctuality was commendable. They arrived exactly as scheduled, which immediately set a positive tone for the project. Their team was well-prepared and demonstrated a high level of expertise in every aspect of the installation. It was evident that they had a deep understanding of solar energy and were dedicated to delivering an excellent service. The professionalism exhibited by Solarstream was remarkable. Their technicians were courteous, friendly, and respectful throughout the entire installation process. They paid attention to even the smallest details and ensured that every component was properly installed and functioning optimally. It was evident that they took great pride in their work, resulting in a flawless solar panel system installation. One aspect that particularly impressed me was the quick turnaround time. Solarstream completed the installation ahead of schedule, which exceeded my expectations. This not only demonstrated their efficiency but also their commitment to delivering on their promises. It was refreshing to work with a company that understands the importance of timeliness and strives to exceed customer expectations. Furthermore, Solarstream's aftercare service was truly exceptional. They took the time to thoroughly explain the system's functionality and provided me with comprehensive information on maintenance and maximizing energy efficiency. Any questions I had were promptly addressed, and they ensured that I felt confident in operating and maintaining the solar panel system. Their commitment to customer satisfaction was evident throughout the entire process. I highly recommend Solarstream for anyone considering solar panel installation. They are a company that exemplifies professionalism, punctuality, expertise, and outstanding aftercare. Choosing Solarstream for our solar panel system installation was an excellent decision, and I am extremely satisfied with the results. I am confident that anyone who works with Solarstream will have an equally positive experience. Thank you, Solarstream, for the exceptional service and for making our transition to solar energy a hassle-free and rewarding journey.

Great experience. A 92 kw system was installed on the roof of our warehousing units in Shannon. The application and installation process was effortless with thanks to Michael & Kellie who were on the ball start to finish.

Solar stream installed 5 panels for us last year, the work was good quality especially by their electrician who was very obliging. Their salesman was a bluffer, he underestimated how many panels would fit on our roof but I think he had left the company before our installation even took place. Bit disappointed in our return, about €480 for 2023, but the weather was very poor this year even by Irish standards.

I am delighted with my new solar panels.customer service was excellent and workmanship was second to None! The roofers and electricians arrived when they said they would and work was carried out efficiently! They cleaned up after the job and were friendly and helpful at all times. I was especially impressed by Darren an electrician but they all seemed to take pride in their work! Anthony and the office staff made sure I was au fait with everything that was going on! It was a pleasure doing business with Solar stream! Thank you all so much! Billie

Refusing to honour warranty,

I have been trying for several months to get the datalogger on my solar inverter working, but without success. I contacted Solarstream several times and they promised to get back to me and resolve the issue but never did. Then, my system went down during the recent power outages following Storm Eowyn. When power returned the inverter was no longer working. I contacted Solarstream and again was told they would get back to. They waited a week and then told me there was nothing they could do as my warranty was up. I was told I would have to pay €250 for a call out and then the cost of replacement parts. My system was installed on January 24th 2020. It went down during the night of January 23/24th 2025, but they are still claiming it is out of warranty. This is an unscrupulous and utterly unprofessional outfit. Speaking to others I know with solar generating systems, the companies who installed their systems contacted them prior to the storm to let them know what to expect and how to get their systems ready for it. Solarstream would not even return a customer's call. Remember, installing a system is the beginning of relationship. My advice, don't start a relationship with these people.

Avoid this kind of business

Just had a different contractor to access theirs work, as after installs and experience were appalling, my house is 3storey building in Dun Laoghaire with limited access to roof that likely gave them hope of nobody ever finding out. I paid for 19 panel system, but Supplied inverter was never able to accommodate that many panels, so they just fitted them on to roof regardless and never connected 2 of them. I find very hard to believe 2 panels were not connected by mistake or oversight of installers, which were only good experience with this company, as there was connection cable made to loop those 2 missing and referring company accessing, my system was exactly 2 panels over the limit of hardware. I was basically scammed, considering legal options now.

I ordered a system on 31/03/2023

I ordered a system on 31/03/2023. I paid the deposit of €2437.50. I got the paperwork stating the work would be done in 6 to eight weeks that was 16 weeks ago. I would not recommend this company. I am today ordering from Activ8 and I will post my experience with them in the near future.

I would not recommend this company

I would not recommend this company. They installed solar panels in our house. we choose them as they were local and the sales man talked a good talk. He miss quote the grant from seai, they allowed water leak into our bedroom ceiling from the roof and from the outset really seemed to not have a clue what they were doing. They told us our system would be monitored remotely and any issues could be identified from their side. (this was another one of their lies). We asked for help setting up the monitoring app to which they sent out instructions which were limited and didnt apply to our system. No one ever explained how to correctly use and make the most of the system but i think this was because they hadnt a clue themselves. on hot days our hot water tank is way too hot and no one has explained how to manage that instead they told us over the phone to turn down the thermometer on the hot water tank (which our hot water tank does not have) they then had the neck to send and engineer out to check the system and send me a bill for 170 euro without any warning! stay clear of this company as you will regret it! customer service is awful no one wanted to help answer our questions