Actavo Group Ltd

Unprofessional people sitting in this company. No Clear communications, they have our mobile numbers, no messages are sent. Sadly all the companies related to broadband give the customer quotations to Actavo. 1 month waiting for the broadband installations. To clear a duct, they took 1 month. They know their monopoly will work as vodafone, sky and other providers give all the work to them but pity on these providers as well who don't care about customers.

I purchased a home car charger that was installed on the 14th of August 2025, as part of the contract the appointed electrician was obliged to provide a formal safety cert and test record to verify compliance. He assured me he would send within 2 weeks, no documents were provided and since that date I have called and emailed the support team numerous times. Each time I was told they are 'in the post', then it changed to 'the electrician is a sub contractor and we are finding it difficult to get a response', to numerous empty promises about escalating to senior mangement. I still havent received the documents which means (1) I have no certification or compliant charger (2) unable to apply for grant from SEAI. The Actavo support team are very poor, they provide responses that are not true or make promises to call back or follow-up and never do. Its been an extremely frustrating and disappointing experience. I advise anyone to use a local small contractor and keep clear of Actavo

Andy for Actavo called to my house in Ratfarnham this week to deal with a problem with my Virgin Media broadband. He went well beyond the call of duty and followed up to ensure all was working. A genuinely committed guy and a credit to the Actavo. Brendan

In general, over the last 5 weeks this crowd were nothing but stress and hassle. However, talk about finding a diamond in the rough, a lovely lady (Ciara, I hope I got your name right) contacted me today from Head Office with the news I wanted to hear for the last 5 weeks! If you are reading this, thanks for pushing my concerns for me and getting this nailed to bed. Nice one.

I had a very unprofessional and rude driver from Actavo parked outside my house on the grass verge directly infront of my entrance of my driveway. When i was trying to get out, i motioned him to move, which he completely disregarded. I had to get out my car to talk to him and he refused to acknowledge me and pretended not to see me. When I said you can't park there as there's a whole street empty where he could have parked correctly he rudely said he is in his van and has a right to park there. No respect or consideration for residents that he had obstructed my driveway. Unbelievable he was downright rude. He had an entitlement complex. I wish this company would deal with their downright rude drivers. I have his van reg number.